Free Tea & Coffee for Colleagues – New & Improved Process

We are pleased to share that the new and improved process for free tea and coffee for all colleagues is now live.

Behind the scenes, we have been working hard to trial and test a range of options to make sure we get this right. With an organisation of our size, it is important that we land on a solution that is smooth, fair, and sustainable across all our sites.

Over the past few months, several approaches have been piloted to see what works best in practice. We know some of these came with logistical challenges and may not have worked for everyone.

Thank you for your continued patience, support, and feedback while we worked through these trials. Your input has been invaluable in helping us shape a more reliable and accessible process that works for all.

We are excited to confirm that the new ordering system is now live. The order form is available once per quarter (four times a year) and remains open for two weeks during each cycle – so please make sure to submit your request during that window.

The current order window is now open and can be accessed here 


Please keep an eye on Liverpool News and the Staff App for updates on the next opportunity to place an order.

How it works:

  1. A Manager submits a request for tea and coffee using an online order form. Please have your requisition number ready to provide to us.
  2. You will receive an email once your order has been submitted.
  3. This will be delivered directly to your area, any questions about the orders delivery can go to the Estates team.

Important:

  • Tea and coffee requests can be made once per quarter (four times per year)
  • Only managers should submit the form on behalf of the team
  • To help make sure everyone gets a fair share, we will be monitoring order volumes and repeat requests so that we can manage stock fairly across all teams, so please be patient if responses are slower than expected

We hope this new approach makes it easier and fairer for everyone to receive their tea and coffee. Please share this update with your teams so no one misses out.

For more information, contact organisational.development@liverpoolft.nhs.uk