You have been referred to the Audiology Department by your GP for a hearing and/or tinnitus assessment.
Your appointment will take between 45-60 minutes and you will be seen by an Audiologist, who is a health care professional specialising in hearing, tinnitus and balance disorders.
Before your appointment
If you are visually impaired, have mobility problems or need an interpreter please phone us on 0151 529 0328, or email us at audiology@liverpoolft.nhs.uk so that we can tailor your appointment to meet your individual needs.
Please check all of your appointment letters carefully to ensure you attend the correct clinic for your appointment.
Please feel free to bring a family member or friend with you to your appointment.
Please bring an up to date list of any medication you are taking and any long term conditions that you have.
At your appointment
You will be seen by an Audiologist who will ask you some questions about your ears and general health.
We will ask you about the situations that you are having difficulty hearing in and how you would like them improving.
We will examine your ears and perform a hearing test.
During your hearing test you will sit in a soundproofed booth with some headphones on and we ask you to respond to every sound that you hear by pressing a button no matter how quietly you hear it.
The results of your hearing test will be explained to you and a treatment plan discussed.
If you would benefit from a hearing aid, we will explain the different types available to you and how they will help.
If we feel your hearing loss or ear symptoms may be helped by medical treatment, we will arrange for you to have an appointment with an ENT specialist.
Depending on your hearing loss we may need to take an impression of your ear in order to make an ear mould.
This is a painless procedure which involves us putting soft putty into your ears for between two to five minutes. Once it has set we take it out and send it away to be made into an ear mould.
A further appointment will be sent to you to come and have your hearing aid(s) fitted shortly afterwards.
Please note: We are a recognised teaching hospital and often have students in clinic. If you do not wish a student to be present during your consultation, please let us know. This will not affect your treatment in any way.
Feedback
Your feedback is important to us and helps us influence care in the future.
Following your discharge from hospital or attendance at your outpatient appointment you will receive a text asking if you would recommend our service to others. Please take the time to text back, you will not be charged for the text and can opt out at any point. Your co-operation is greatly appreciated.
Further information
The Audiology Department can be contacted on:
Tel No: 0151 529 0328 / 0329
Email: audiology@liverpoolft.nhs.uk
Text phone: 0151 529 4195
Email: audiology@liverpoolft.nhs.uk