Aintree Rheumatology Telephone Advice Line

The Aintree Hospital Rheumatology telephone advice line number is:

Tel: 0151 529 3034

Text phone number: 18001 0151 529 3034

The line is open between 9am and 12.30pm Monday – Friday excluding public holidays.

Aim of the rheumatology telephone advice line service

The purpose of this service is to provide advice and support for patients with rheumatological conditions attending the Rheumatology department at Aintree Hospital.

The advice line is not an emergency service.

If you require urgent medical advice you must contact your family doctor (GP) or attend your local Emergency Department (A&E) or Walk-in Centre.

When should you call the advice line?

You should call the advice line:

• If you experience a reaction to an injection given at the Rheumatology Clinic.
• If you have a ‘flare up’ of your condition that has not improved with your usual self-help treatments.
• If you are experiencing side effects which you feel may be caused by the medication prescribed for your arthritis.
• If you have concerns about your symptoms or management that need to be addressed before your next appointment.

How does the advice line work?

Your call will be answered by a receptionist who will direct you to the most appropriate person. For nursing advice the caller will be given a telephone appointment with a nurse within two working days.

There is no facility to leave an answerphone message outside these times.