Rheumatology Department - Broadgreen Hospital
The Rheumatology telephone advice line number is Tel: 0151 282 6060
Textphone Number 18001 0151 282 6060.
The line is open between 8.30am and 4.00pm
Aim of the rheumatology telephone advice line service
The purpose of this service is to provide advice and support for patients with rheumatological conditions attending the Royal Liverpool Hospital.
The advice line is not an emergency service.
If you require urgent medical advice you must contact your family doctor (GP) or attend your local Emergency Department (A&E) or Walk-in Centre.
When should you call the advice line? You should call the advice line:
- If you experience a reaction to an injection given at the Rheumatology Clinic.
- If you have a ‘flare up’ of your condition that has not improved with your usual self-help treatments.
- If you are experiencing side effects which you feel may be caused by the medication prescribed for your arthritis.
- If you have concerns about your symptoms or management that need to be addressed before your next appointment.
How does the advice line work?
The advice line is an answer phone. Please leave the following information on the answer phone:
- Your full name.
- Your hospital number or date of birth.
- A telephone number where we can contact you.
- The reason for your call.
A rheumatology nurse will listen to your message and return your call within two working days. Please note this advice line is only available from 8.30 am - 4.00 pm Monday to Friday.
If you are out when the nurse returns your call, only two further attempts will be made to contact you. If you still require advice you will need to contact the advice line again.
Feedback
Your feedback is important to us and helps us influence care in the future.
Following your discharge from hospital or attendance at your outpatient appointment you will receive a text asking if you would recommend our service to others. Please take the time to text back, you will not be charged for the text and can opt out at any point. Your co-operation is greatly appreciated.
Further Information
If you need to change an appointment or have an appointment query please contact:
Rheumatology appointments Tel: 0151 706 5555
Textphone Number: 18001 0151 706 5555
Podiatry appointments Tel: 0151 706 2760
Textphone Number: 18001 0151 706 2760
Occupational Therapy
Tel: 0151 706 2000 Ext 2772
Textphone Number: 18001 0151 706 2000 Ext 2772
Physiotherapy
Tel: 0151 706 2000 Ext 2768
Textphone Number: 18001 0151 706 2768
Consultant Secretary………………..................................
Author: Rheumatology Department
Review Date: February 2028
PIF 1271 V7