We all play a pivotal role in shaping and influencing how we work together to build a safe, kind, inclusive culture.

A way to help do this is to feel comfortable to talk about any poor or inappropriate behaviours we may see or experience in our teams and to tackle these informally whenever appropriate and as soon as possible.

Respectful Resolution is a five-step pathway which helps you to tackle poor behaviours and support you to create a safe environment for your colleagues where they are addressed and discussed openly.

See below information on workshops and briefings.

If you have any questions, please get in touch via email to : Resolution@liverpoolft.nhs.uk.

Respectful Resolution workshop

Join us at a Respectful Resolution Workshop to:

  • Learn about Respectful Resolution; Proactive exercises to support you and your team to have more great days at work, and a five-step pathway which aims to support colleagues to tackle poor and inappropriate behaviours that they may see or experience.
  • Develop the skills and confidence to be able to identify poor behaviours and give feedback to those displaying them, where appropriate, using the Respectful Resolution BUILD model.
  • Understand the different options for additional support available through supported resolution.

Suitable for all colleagues - Book on via ESR

Upcoming training dates:

Aintree

  • Monday 15 June - 12:30pm-4pm

Broadgreen

  • No Dates Available.

Royal

  • Monday 18 May - 9am-12:30pm
  • Monday 6 July - 9am-12:30pm

Virtual

  • Wednesday 5 August - 9am-12:30pm

Facilitating Resolution Conversations workshop - training for managers

If you are a People Manager and looking to improve culture in your area, book onto the Facilitating Resolution Conversations one-day workshop - Book on via ESR

Upcoming training dates:

Aintree

  • Thursday 14 May 2026 - 9am-4pm
  • Wednesday 15 July - 9am-4pm

Broadgreen

  • No Dates Available.

Royal

  • Monday 29 June - 9am-4pm
  • Thursday 13 August - 9am-4pm

Resolution of Employee Concerns policy

Live from Monday 1 December 2025

This new policy has been developed for LUHFT employees following consultation with managers, staff side colleagues and staff networks.

Aligned to updated national guidance, this new policy replaces the following policies:

  1. Anti-Bullying and Anti-Harassment policy
  2. Grievance policy

The policy gives managers more support through options for informal stages of resolution and sets out clear roles and responsibilities for parties including ensuring managers are empowered to act locally.

To access the policy Click here for the Document Management System and search for Resolution of Employee Concerns Policy

Policy briefing

All colleagues can now access the 30-minute briefing session to learn more about this policy and the support available for all colleagues and people managers. Accessible via self-directed learning on ESR at the point of need.