Behaviours of Concern support

Behaviours of Concern support

Led by Ged Jennings, Behaviours of Concern helps staff understand challenging behaviours such as aggression, self-harm, destructiveness and disruptiveness, often seen in patients with dementia, delirium, learning disabilities, or mental health conditions.

The project emphasises that challenging behaviours usually occur when patients have unmet needs - pain, discomfort, frustration, anxiety, boredom, or lack of stimulation. Staff learn to use helpful approaches like music and activities to comfort patients, calm communication techniques, memory activities, and personal care plans using "This is Me" documents and Health Passports.

The goal is to reduce the need for security intervention, physical restraint, sedative medication, and one-to-one enhanced care by addressing the root causes of challenging behaviour through compassionate, individualised approaches.