Women’s

Liverpool Women’s Neonatal Unit is part of the Cheshire and Merseyside Neonatal Network and takes care of more than 1,000 babies and their families every year from the Isle of Man, North Wales and other areas of the country.

We ensure the whole family is included in the care and decision making of their baby in order to provide family integrated care of the highest quality and in accordance with our philosophy of care.

Our Neonatal Unit was recently developed and refurbished to create the largest unit of its kind in the UK.

The Neonatal Unit is located within Liverpool Women's Crown Street site which houses 44 cots; 12 for the intensive care of the newborn, 12 for high dependency and 20 for low dependency care. There are also 8 cots for transitional care that are situated on the Maternity Ward. 

For more general information regarding our Neonatal Care, please visit the Bliss website. 

Northwest Operational Delivery Network 

The North-West Operational Delivery Network has three areas, Cheshire and Mersey, Lancashire and South Cumbria and Greater Manchester. Liverpool Women’s is part of the Cheshire and Mersey group alongside, Arrowe Park, Chester, Warrington, Whiston, Ormskirk, Leighton and Macclesfield hospitals. 

The Network focuses on hospital staff sharing knowledge and skills, coordinating patient pathways, improving clinical outcomes and ensuring babies receive the care they require at an appropriately designated neonatal unit. 

Contact us

Neonatal reception desk

Tel: 0151 702 4193 8am-4pm

More information

  • Liverpool Women’s University Hospital

    Address: Liverpool Women’s University Hospital
    Crown Street
    Liverpool
    L8 7SS

    More information

Neonatal means ‘new born’. Neonatal units like ours specialise in the care of babies born early, with low birth weight or who have a medical condition that requires specialised treatment. 

Four levels of care 

Within the unit, there are four different levels of care: 

  1. Intensive care - provided for babies who have serious problems, who are very premature (those born more than three months early) and/or have an extremely low birth weight (birth weight less than 1500 grams). 
  2. High dependency care - provided for babies with less serious problems but who still need a great deal of observation and support and for those who are recovering from critical illness.  
  3. Low dependency - provided for babies who do not require continuous observation and/or who are stable and growing.  
  4. Transitional care - is provided for babies who need some medical treatment but who are well enough to be cared for at their mother’s bedside. Transitional care is located within the maternity area of the hospital.

Within the Neonatal Unit, the focus of the entire team is on providing optimum standards of care for both infants and their families.

Mission statement

Our aim is to provide high quality individualised care for infants and their families utilising the best available resources and knowledge.

Infants will be cared for by an expert multidisciplinary team in an environment that is supportive of the developing relationship between families and their baby. We value our staff and support their development through appropriate clinical supervision, research and teaching which promotes safe, effective and reflective practice.

Philosophy of care

The optimum care and treatment of all infants and their families is the primary objective of the Neonatal Unit and related services. We believe that infants should be cared for in an environment which is appropriate for their medical, developmental and social needs. Infants and their families have the right to expect expert care from an appropriately trained and supervised multidisciplinary team.

We respect parents' views and wishes and encourage the development of their parenting role by providing information, guidance and support which meets their individual needs. We recognise the need for parents and staff to be partners in care. We believe that this can be achieved through a framework of mutual trust and effective communication which maintains privacy and confidentiality.

 

 

We have two rooms on the Neonatal Unit that are available for parents. These rooms allow parents to stay overnight with their baby before the baby is ready for discharge home. 

The unit also has three fully furnished flats situated close to the Crown Street hospital site that can accommodate five sets of parents. One flat can accommodate children. 

Parents are provided with keys to access the apartment and their allocated bedroom. As parents share apartments, children, relatives and guests are not permitted to use these facilities. 

The flats are funded completely from charitable donations. 

Make a donation

You can make a donation to the Parents’ Accommodation fund by sending a cheque to:

Liverpool Women's Fundraiser Family Support Office

Liverpool Women’s NHS Foundation

Trust Crown Street

Liverpool

L7 8SS 

Parents can telephone any time day or night. Please note we will not give out information to anyone other than the parents. 

The hospital main Switchboard phone number is: 0151 708 9988.

If you know the room number where your baby is being cared for, choose option five and enter the extension of the that room (listed below). If you do not know what room your baby is being cared for in if choose option zero and ask the switch board operator to put your call through to the neonatal reception. 

Room 1 - 1201    Room 2 - 4652
Room 3 - 4505  Room 4 - 4506 
Room 5 - 4507 Room 7 - 4501
Room 8 - 4500  Room 9 - 1705 
Transitional Care - 1409   

Neonatal reception desk

Tel: 0151 702 4193.

You can call the Neonatal reception desk 8am-4pm.

Please note - the desk is not staff outside of these hours.

Visiting times are between 1pm and 9pm.

Parents may bring two people at a time to visit each day. 

Siblings 

We operate an open visiting policy for parents and the baby’s brothers and sisters. We encourage parents to be with their baby as much as possible. 

Only children who are the baby's siblings are allowed to visit the unit. 

Important: Staff will request that the nurseries are free from visitors around the change of nursing shifts so that information relating to your baby is kept as private as possible.