Skip to main content Skip to navigation Skip to accessibility tools
University Hospitals of Liverpool Group
Professionals
Contact us
Pregnancy emergency
I need urgent help
  • Home
  • Patients and visitors
    • Patients and visitors
    • Getting here
    • Your stay
      • Your stay
      • Before you arrive at hospital
      • During your hospital stay
      • Leaving hospital (being discharged)
    • Visiting someone
    • Contact a ward
    • Give us your feedback
    • Your outpatient appointment
      • Your outpatient appointment
      • What to expect
      • Text reminders
      • Patient initiated follow-ups
      • Digital letters
      • Video consultations
    • Carers
    • Engagement Partner Programme
    • Patient leaflets
    • How to identify our staff
    • Interpreter services
    • Preventing infection
    • Service finder
    • Shops, catering and other facilities
    • Inpatient menus
    • Spiritual and cultural support
    • Treatment of overseas visitors
    • Patient Engagement Portal
  • Our hospitals
    • Our hospitals
    • Aintree University Hospital
    • Broadgreen Hospital
    • Liverpool University Dental Hospital
    • Royal Liverpool University Hospital
    • Liverpool Women’s University Hospital
  • Services
    • Services
    • Service finder
    • Wards
    • Shops, catering and other facilities
  • About us
    • About us
    • About NHS University Hospitals of Liverpool Group
    • Our vision and values
    • Meet our Board
      • Meet our Board
      • Group Board meetings
      • Assurance and Risk Committee meetings
    • Council of Governors
      • Council of Governors
      • LUHFT Council of Governors
      • LWH Council of Governors
    • Leadership teams and structures
    • Reports and publications
      • Reports and publications
      • Annual Report
      • Quality Account
      • Safe staffing
      • Trust Constitution
      • What we spend
      • Other publications
    • Become a member
    • Equality, diversity and inclusion
    • Events
    • Liverpool University Hospitals Charity
    • Liverpool Women's Hospital Charity
    • Our stories
    • Research and Innovation
      • Research and Innovation
      • Research and Innovation at Liverpool University Hospitals
      • Research and Innovation at Liverpool Women's University Hospital
      • Take part in research
      • Research terms explained
    • Annual Members' Meeting
  • Careers
    • Careers
    • Liverpool University Hospitals careers
    • Liverpool Women's University Hospital careers

Complaints Annual Report

You are here:

  1. Home
  2. About us
  3. Reports and publications
  4. Other publications
  5. Complaints Annual Report
Thumbnail Title Date Posted Size
PDF file icon Liverpool University Hospitals NHS Foundation Trust Complaints Annual Report 2023-2024 08/10/2024 0.45 MB
PDF file icon Liverpool Womens NHS Foundation Trust Complaints Annual Report 2023-24 21/07/2025 1.29 MB

You might also be interested in...

  • Audit Committee Terms of Reference

  • Board of Directors - Register of Interests

  • Bribery Act

  • Clinical Audit Strategic Plan

  • Council of Governors - Register of Interests

  • Corporate Governance Manual

  • Deloitte well-led review executive summary

  • Digital Strategy

  • Equality, Diversity and Inclusion Annual Report

  • End of Life Strategy

  • Finance and Workforce

  • Francis Report

  • Full Business Case

  • Gift and Hospitality Registers

  • Governance Handbook

  • Governance Structure

  • Governors Code of Conduct

  • Infection Prevention Control (IPC) Annual Report

  • Learning from Deaths

  • Modern Slavery Statement

  • People Plan

  • PSIRF

  • Quality and Safety Strategy

  • Research and Innovation Strategy

  • Scheme of Delegation

  • Self Certification and Provider License

  • Senior Management and Medical Staff - Register of Interests

  • Standing Financial Instructions

  • Sustainable Development Plan

  • Sustainability Strategy

  • UHLG Provider Collaboration Agreement and Terms of Reference

  • Workforce Disability Equality Standard (WDES)

  • Workforce Race Equality Standard (WRES)

Page last updated: 30 January 2025

Printing of this document is only valid on the day printed, please refer to the website for most up to date information:
https://www.uhliverpool.nhs.uk/about-us/reports-and-publications/other-documents/complaints-annual-report

Quick links

  • Contact us
  • Privacy policy
  • Accessibility Statement

Popular pages

  • Patients and visitors
  • Our hospitals
  • Services
  • About us
  • Careers
  • Getting here

CQC rating

See our hospitals' CQC ratings

Accessibility tools

Text size:
Contrast:

Website created by

Frank Ltd.
Return to header

Last accessibility toolbar action: none available