In August 2024, NHS England launched the Enhanced Therapeutic Observations and Care (ETOC) programme, supporting Trusts to make local, clinically-led, and patient-centred approaches to improve care provisions.
As part of the new programme, our Aintree, Broadgreen and Royal sites were chosen alongside 14 other Trusts across the country, to be part of a collaborative focussing on improving ETOC by trialling new and innovative approaches to care locally.
Our collaborative approach will be driven mainly by our Healthcare Assistants (HCAs) as the staff group who predominantly undertake what was previously referred to as ‘close observations’ or ‘one to ones’. Your input into the programme via our HCA Questionnaire (below) is invaluable and will help to shape how we deliver ETOC going forward whilst improving working environments for those supporting individualised care.
